Payment Policy
Payment Policy
Welcome to New Fashion Trend!
At New Fashion Trend, we are committed to providing a seamless and secure shopping experience for our customers. To ensure transparency and clarity, we have outlined our payment policy below. Please take a moment to read through our policy to understand our payment procedures and terms.
Payment Method: Cash on Delivery (COD)
1. Cash on Delivery (COD)
At New Fashion Trend, we understand the convenience and security that Cash on Delivery (COD) offers. Therefore, we exclusively offer COD as our payment method. This means you only pay for your order when it is delivered to your doorstep. Here’s how it works:
· Placing Your Order: When you place an order on our website, you will be automatically directed towards COD at checkout.
· Order Confirmation: Once your order is placed, you will receive an order confirmation email with all the details of your purchase.
· Delivery: Our delivery partner will bring your order to the specified address. You will be required to pay the total amount in cash to the delivery agent before receiving your order.
2. Important Information for COD Orders
To ensure a smooth and hassle-free delivery process, please keep the following points in mind:
· Accurate Address: Please provide a complete and accurate delivery address to avoid any delays or issues with your order.
· Availability: Ensure that someone is available at the delivery address to receive and pay for the order. If no one is available, the delivery may be rescheduled.
· Exact Amount: Try to have the exact order amount in cash to avoid any inconvenience. Our delivery agents may not carry sufficient change.
3. Payment Terms and Conditions
We strive to make our payment process as straightforward as possible. However, there are some terms and conditions to be aware of:
· Payment Confirmation: Once you pay the delivery agent, you will receive a receipt for your payment. This serves as proof of purchase.
· Order Cancellation: If you wish to cancel your order, please do so before it is dispatched for delivery. Once the order is out for delivery, cancellation may not be possible.
· Refusal of Delivery: If you refuse to accept the delivery for any reason other than damage or defect, you may be liable for any shipping charges incurred.
4. Refunds and Returns
At New Fashion Trend, customer satisfaction is our priority. In the event that you are not satisfied with your purchase, we offer a hassle-free return and refund process:
· Return Policy: If you receive a damaged or defective item, please contact our customer support within 7 days of delivery. We will arrange for a return and provide a full refund or replacement as per your preference.
· Refund Process: Once the returned item is received and inspected, we will process your refund. The refund will be issued in the form of store credit or as per the original payment method, depending on the circumstances.
Thank you for choosing New Fashion Trend. We look forward to providing you with a delightful shopping experience!
CONTACT INFORMATION
Name: New Fashion Trend
Service: 24/7
Business Hours: 9:00 AM to 4:00 PM
Business Number: +92 3247277760
Business Email: newfashiontrend.nft1@gmail.com
Business Address: LG-15, Al-Latif Center, Gulberg III Lahore, Pakistan.